Zappos hacked…say it ain’t so!

Sadly the online shoe retailer will be doing more than taking orders this morning.  They will be answering a lot of questions about their customer accounts.

Zappos has a great reputation for their marketing, sales and outstanding customer service…we talk about them all the time in the marketing class I teach.  However this week we will add something more to that dicussion – “how do you react when you have been hacked?”

I wish Zappos the best – if anyone can clean up a problem it should be them.  Their staff have always had a “can-do” attitude that cames from empowering your employees.

read the article here

Millions of online poker players data lost

Yet again another online poker site has been hacked.  Hackers seem to take pleasure in hacking gaming sites…not sure why the sites aren’t a little beefier on their security.  The site this time was Ultimate Bet Poker (Blanca Games).  For more information you can read the post here.